Company Profile

Health care providers, first responders and law enforcement professionals face serious safety issues when they find themselves exposed to health-threatening incidents on the job. Rapid, reliable and documented guidance by specially-trained medical personnel is essential to the safety of the exposed person and, frequently, others with whom he or she is in contact.

What We Do

The Occupational Exposure Hotline provides a 24/7 Nurse Advice Line to assist personnel who have been exposed to blood, bodily fluids, contagious diseases and unusual substances that threaten their health while they're on the job site. Waiting around an Emergency Room is not an option for such time-sensitive occurrences, so the Exposure Hotline helps take on the task of getting exposed individuals immediate information.

Patient Assessment
            Registered Nurses are on standby 24/7 to take calls from exposed
            personnel and walk them through the process of reporting and
            managing their exposure.

Risk Assessment
            Using FONEMED's award-winning software and over 1200 CDC
            protocols, nurses are able to assess the severity of an
            exposure and the proper steps to take following the exposure.

Care Management
            After the exposure, many times the exposed person has
            questions about how to manage their reactions to the substance
            they were exposed to. Nurses are available for just that reason.

Up-To-Date Information
            Exposure Hotline's information database is updated regularly
            to make sure that the best and most efficient processes are
            readily available to the exposed personnel.
Documentation
Doctors and Registered Nurses work together to document
the caller's exposure.

Latest News

March 2008 Average Call Length for this Exposure Hotline is 41 Minutes: Physician Referral and Telephone Triage Times interviewed Ken Bleakley of FONEMED about its new Exposure Hotline. Read More...
March 2008 FONEMED/CentraCare announced as winners of the 2008 URAC Best Practices in Consumer Empowerment and Protection Awards: URAC announced the winners of its inaugural Best Practices in Consumer Empowerment and Protection Awards competition March 25, naming FONEMED and Centra Care-Florida Hospital Urgent Care in the patient/consumer safety category. Read More...
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